Terms of Use (EULA)
Nubu: Baby Tracker
Effective Date: January 1, 2025 Last Updated: March 5, 2026
1. Acceptance of Terms
By downloading, installing, accessing, or using the Nubu: Baby Tracker application ("App"), you ("User," "you," or "your") agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the App.
If you are using the App on behalf of a minor child, you represent and warrant that you are the parent or legal guardian authorized to accept these Terms on their behalf.
These Terms constitute a legally binding agreement between you and Humando AB, a company organized under the laws of Sweden ("Company," "we," "us," or "our"). We may update these Terms as described in Section 13.
2. Description of Service
2.1 Service Overview
Nubu: Baby Tracker is a caregiver tracking and journaling app that helps families record and review baby care information. The App is for tracking and journaling purposes only. Features may include, for example, logging care activities (such as feeding, sleep, diapers, and growth), viewing summaries of logged data, reminders, sharing or syncing between caregivers (Premium feature), and exporting records (Premium feature).
2.2 Service Tiers
We may offer free and paid subscription tiers. Features and limits may vary by plan, region, and device, and may change over time. The current offerings, pricing, and availability are shown in the App Store purchase flow and in-app paywall.
Features may include, for example, local-only use, reminders, summaries, caregiver sharing or syncing, and exports. Some features may move between tiers or be added or removed at any time.
2.3 Service Availability
We strive to keep the App available, but we do not guarantee uninterrupted or error-free service. The App may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We may modify, suspend, or discontinue features or the App at any time; if you are a paid subscriber, we will provide notice where required by law or App Store policies. The App may be available only in selected countries or regions. Availability may vary by country or region, and we may limit or withdraw availability at any time.
2.4 Device and Connectivity
You are responsible for providing a compatible device, operating system, and internet connection. Your mobile carrier or internet provider may charge data or other fees, and we are not responsible for those charges.
2.5 Export Controls and Sanctions
You may not use or access the App if you are located in a country subject to embargoes, sanctions, or other restrictions under applicable export control laws. You agree to comply with all applicable export and sanctions laws and regulations.
2.6 Third-Party Links
The App may include links to third-party websites or services. We do not control or endorse those third parties and are not responsible for their content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.
2.7 Promotional Content
The App does not currently display third-party advertising. If we introduce sponsorships, advertising partners, or personalized ads, we will update our Privacy Policy and provide any required notice or choices.
3. Account Registration and Security
3.1 Account Creation
Accounts are optional for free-tier use. To start a free trial, subscribe to Premium, or use sync/export features, you must create an account. If you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your login credentials confidential
- Notify us immediately of any unauthorized use
- Accept responsibility for all activities under your account
3.2 Account Restrictions
- You must be at least 18 years old to create an account
- Accounts are intended for personal or household use; we may limit the number of accounts per household to prevent abuse
- Accounts are non-transferable
- You may not sell, trade, or share accounts
- Sharing access is permitted only through in-app caregiver or household invite features; sharing credentials outside your household is prohibited
3.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.
4. Subscription and Payment Terms
4.1 Premium Subscription
- Plan & Price: The current subscription options, term length, and price are shown in the App Store purchase sheet and in-app paywall at the time of purchase. Prices may vary by region, currency, and taxes.
- Billing: Recurring via Apple App Store
- Free Trial: If offered, terms will be clearly displayed in-app
- Payment Method: Apple ID payment method
4.2 Auto-Renewal
Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. Your Apple ID will be charged within 24 hours before renewal. You can manage or cancel in your Apple ID settings.
4.3 Cancellation
You may cancel your subscription at any time through your Apple ID Account Settings. Cancellation will take effect at the end of the current billing period. No partial refunds will be provided for unused portions of the subscription period.
4.4 Refunds
All payments are processed through Apple App Store. Refund requests must be submitted through Apple in accordance with their refund policy. We do not directly process refunds.
4.5 Price Changes
We reserve the right to modify subscription prices. Apple will provide advance notice of price increases and obtain your consent when required by App Store policies or applicable law. If you do not agree to a price increase, your subscription will end at the end of the current billing period.
4.6 Taxes
Applicable taxes are shown at the time of purchase, as required by law.
5. User Content and Data Rights
5.1 Your Data
You retain all ownership rights to the data you input into the App ("User Content"), including but not limited to:
- Baby care event records
- Growth measurements
- Notes and observations
- Photos (if applicable)
5.2 License to Use
By using the App, you grant us a non-exclusive, royalty-free license to:
- Store, process, and display your User Content within the App
- Create backups as needed to operate the App
- Sync data between authorized devices when cloud features are enabled
- Generate aggregated service metrics that do not identify you or your child, consistent with our Privacy Policy and your settings
5.3 Data Portability
Premium users may export their data in available formats from time to time. Export features, formats, limits, and availability may change. We are not responsible for compatibility with third-party applications.
5.4 Data Accuracy
You are solely responsible for the accuracy of data you input. We do not verify, validate, or guarantee the accuracy of User Content.
5.5 Data Rights and Consent
You represent and warrant that you have the legal right and any required consent to provide User Content, including data about your child and other caregivers.
5.6 Data Retention
- Free Tier (local-only): Baby journal data is stored on your device only and is not retained on our servers unless you enable Premium/Trial sync.
- Premium Tier: Data retained during active subscription plus up to 30 days after cancellation, then deleted or irreversibly anonymized, unless we must retain it longer to comply with legal obligations or resolve disputes.
- Cloud Features: If you enable cloud features, we store data in our systems to provide syncing, restore, and related functionality. We may delete or overwrite cloud data when no longer needed.
- Exports: Generated on your device and stored temporarily; we do not store export files on our servers.
- Support Records & Audit Logs: Retained up to 12 months for compliance and security, unless a legal hold requires longer.
We may delete data sooner when it is no longer needed.
6. Acceptable Use Policy
You agree NOT to:
- Use the App for any unlawful purpose or in violation of these Terms
- Share false, misleading, or inaccurate information
- Attempt to bypass, disable, or circumvent subscription checks, usage limits, rate limits, or security controls
- Attempt to gain unauthorized access to any portion of the App
- Reverse engineer, decompile, or disassemble the App
- Use automated systems or software to extract data without our prior written permission
- Interfere with or disrupt the App's operation
- Generate an excessive or abusive volume of events, requests, or data that could degrade performance, integrity, or availability of the App or our systems
- Attempt to probe, test, or impair our systems (including denial-of-service or load testing) without our prior written permission
- Use the App for commercial purposes without written consent
- Violate any applicable laws or regulations
- Harass, abuse, or harm other users
- Impersonate any person or entity
- Create multiple accounts to obtain repeated free trials or evade subscription limits
7. Medical Disclaimer
7.1 Not Medical Advice
The App is for tracking and journaling purposes only. It does not provide medical, health, wellness, parenting, or developmental advice. It is not a medical device and is not intended to prevent, diagnose, monitor, or treat any medical condition. It does not replace professional pediatric care.
7.2 Your Responsibility and Emergencies
You are responsible for medical decisions and for seeking appropriate care. Do not rely on the App for emergencies; contact your local emergency services. Medication entries are caregiver-provided only, and the App does not suggest dosages or schedules.
8. Limitation of Liability
8.1 Disclaimer of Warranties and Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY/RELIABILITY. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ERRORS WILL BE CORRECTED. WE HAVE NO OBLIGATION TO UPDATE OR MODIFY THE APP, AND WE ARE NOT LIABLE FOR ANY FAILURE TO DO SO. WE ARE NOT RESPONSIBLE FOR ANY LOSS OF USER DATA, INCLUDING DATA STORED ON YOUR DEVICE OR BY US ON YOUR BEHALF, LOST DUE TO DEVICE FAILURE, USER ERROR, SERVICE INTERRUPTION, OR SYSTEM FAILURES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, DATA, USE, OR GOODWILL; BUSINESS INTERRUPTION; OR COMPUTER DAMAGE, ARISING OUT OF OR RELATING TO THE APP, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE PRECEDING 12 MONTHS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
9. Responsibility for Your Use
You are responsible for your use of the App, your User Content, and ensuring that you have the rights and permissions needed to upload, share, or export data through the App. To the extent permitted by applicable law, you agree to indemnify and hold us harmless from third-party claims arising from your unlawful use of the App, your breach of these Terms, or your infringement of another person's rights.
10. Termination
10.1 Termination by You
You may terminate your account at any time by:
- Deleting the App from your device
- Canceling your Premium subscription (if applicable)
- Household owners may request deletion of the household and its data using available in-app controls
- Invited caregivers may leave a household using available in-app controls; their contributions remain part of the household data
10.2 Termination by Us
We reserve the right to suspend or terminate your account if:
- You violate these Terms
- You engage in fraudulent or illegal activities
- Your use is excessive, abusive, or threatens the security, integrity, or availability of the App or our systems (including by creating an unreasonable volume of events or requests)
- Required by law or court order
We may also apply reasonable technical measures (such as throttling or rate limiting) to protect the App and our services.
10.3 Effect of Termination
Upon termination:
- Your right to use the App immediately ceases
- Premium features will be disabled
- Data may be deleted according to our retention policy
- No refunds will be provided for unused subscription periods
11. Intellectual Property
11.1 Our Property
The App and its original content, features, and functionality are owned by the Company and are protected by:
- Copyright laws
- Trademark laws
- Trade secret laws
- Other intellectual property rights
11.2 Restrictions
You may not:
- Copy, modify, or distribute the App
- Use our trademarks without written permission
- Remove or alter proprietary notices
- Create derivative works based on the App
11.3 Feedback
If you send us feedback, suggestions, or ideas about the App, we may use them without compensation or attribution to you.
12. Privacy
Your use of the App is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your information.
13. Modifications to Terms
13.1 Right to Modify
We reserve the right to modify these Terms at any time. Changes are effective when posted, except for material changes, which are effective upon notice. We will provide notice of material changes through reasonable means, which may include in-app notice or posting the updated Terms on our website.
13.2 Acceptance of Changes
Your continued use of the App after Terms modifications take effect constitutes acceptance of the updated Terms. If you disagree with changes, you must stop using the App and cancel any active subscriptions. Where required by law or App Store rules, we will ask for your consent before changes take effect.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of Sweden, excluding its conflict of law principles. Mandatory consumer protection rights that apply to you under applicable law are not affected.
14.2 Dispute Resolution
If a dispute arising out of or in connection with these Terms or the App cannot be resolved directly between you and us, the dispute shall be brought before the general courts of Sweden, with Stockholm District Court as the court of first instance, subject to any mandatory rights you may have under applicable consumer law.
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the App.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.
15.4 Assignment
You may not assign or transfer these Terms or your rights under them. We may assign our rights to any of our affiliates or successors.
15.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, or acts of civil or military authorities.
15.6 Apple-Specific Terms
- Apple is not a party to these Terms
- Apple has no obligation to provide maintenance or support for the App
- Apple is not responsible for any product warranties
- Apple is not responsible for addressing any claims relating to the App
- Apple is a third-party beneficiary with the right to enforce these Terms
16. Contact Information
For questions, concerns, or feedback regarding these Terms of Use:
Company: Humando AB Organization Number: 556944-4762 Customer Support: [email protected] Legal Notices: [email protected] Privacy Matters: [email protected]
Response times may vary based on inquiry complexity and volume.
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Acceptance
By clicking "I Agree," creating an account, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
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